Privacy Policy

How we collect, use, and protect your information

Last Updated: March 9, 2026

Your privacy is important to us. It is Wood Valley Apartment Homes' policy to respect your privacy regarding any information we may collect from you across our website, and other platforms we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

We don’t share any personally identifying information publicly or with third parties, except when required to by law. Text messaging opt-in data will not be shared with any third-party agencies.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Mobile Messaging & Communications

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you wish to be removed from receiving future communications, you can opt out by texting STOP, QUIT, END, OPT OUT, CANCEL or UNSUBSCRIBE.

Information We Collect

We may collect the following types of information when you use our website or contact us:

  • Contact information (name, email address, phone number)
  • Mailing or residential address
  • Employment and income information (for rental applications)
  • Information submitted through our contact or application forms
  • Website usage data (through cookies or analytics, if applicable)

How We Use Your Information

We use the information we collect to:

  • Process rental applications and inquiries
  • Contact you regarding available units or your application status
  • Respond to your messages and questions
  • Send appointment reminders and account notifications
  • Improve our website and services
  • Comply with legal obligations

Your Rights

You have the right to request access to the personal information we hold about you, to request correction of any inaccurate information, and to request deletion of your personal data, subject to applicable laws and legal obligations.

To exercise these rights, please contact us at macon91-onsiteteam@outlook.com or call (478) 245-5454.

Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a revised “Last Updated” date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about how we handle user data and personal information, please contact us:

Your continued use of our website will be regarded as an acceptance of our practices around privacy and personal information.